Etiquette

Cancellations

Your selected treatment time is reserved especially for you. We understand on some occasions you may need to reschedule or cancel your appointment. Out of consideration for others, we kindly ask that you provide 24 hours cancellation notice, prior to your appointment. Then this time can be allocated to benefit someone else.

If less than 24 hours notice is given, a cancellation fee will occur.

At the time of booking, credit card confirmation is required for any treatments over 1hour in length. We appreciate your cooperation.

Mobile phones

We ask you to turn off your mobile prior to your appointment, to ensure you get the total relaxation and Zen time you deserve.